Frequently Asked Questions (FAQ)

General Questions

Got questions? We’ve got answers.

At Scrap Away Metal Recycling, we’re committed to making scrap metal and appliance recycling as easy and transparent as possible. Here are answers to the most common questions our customers ask.

We provide free pickup and eco-friendly recycling of scrap metal, appliances, electronics, and more for homes, businesses, and contractors across Southern Ontario.

No! All pickups are 100% free of charge. There are no hidden fees, minimum load requirements, or surprise costs.

You can book online, text us, or give us a call. We offer same-day or next-day pickup, depending on your location and availability.

Recycling & Accepted Items

We accept a wide range of metal and metal-based items, including:

  • Fridges, stoves, washers, dryers
  • TVs, computers, printers, cables
  • BBQs, lawnmowers, bed frames
  • Copper wire, aluminum siding, pipes
  • Commercial equipment & construction scrap
  •  

Yes! We provide electronics and e-waste recycling, and we also pick up vehicle and tool batteries for proper recycling.

Nope! Our team will go into your garage, backyard, or basement to pick up your items. We do all the lifting.

We recycle most of the materials responsibly. Scrap is sorted and sent to certified recycling centers. Nothing is dumped into a landfill.

The metal is sorted by type, cleaned of non-recyclables, and sent to licensed processors for melting and reuse in new products.

Locations & Service Areas

We serve all of Hamilton and Southern Ontario, including:

  • Ancaster

  • Stoney Creek

  • Dundas

  • Caledonia

  • Burlington

  • Oakville

  • Mississauga

  • St. Catharines

  • Niagara Region

  • And more!

Absolutely! We regularly serve contractors, builders, landlords, and commercial properties. We also handle bulk or recurring pickups.

Scheduling & Timing

We usually offer same-day or next-day pickups. When you contact us, we’ll schedule a time that works best for you.

We love large pickups! For construction, commercial, or multi-unit pickups, please contact us directly and we’ll arrange everything.

Yes, we pick up from multi-unit residences as long as we have access. Please coordinate access instructions with us when booking.

Yes. As long as the items are accessible and safe, you can leave them outside. Just let us know in advance.

Yes, our team can safely remove items from your basement, garage, or other accessible areas—no need to move them outside yourself.

Yes. We’re equipped to handle large and heavy appliances like commercial fridges, freezers, and water heaters. Just let us know ahead of time.

Policies & Limitations

We do not accept:

  • Wood, drywall, garbage, or non-metal waste

  • Refrigerators that haven’t been emptied or unplugged

  • Items containing hazardous materials (e.g., paint cans, chemicals)

  • Vehicles (we don’t tow cars, but we take car parts and rims)

No, but it helps. If the items are accessible and safe to remove, you can leave them out. Otherwise, we recommend being home during the appointment.

There’s no strict limit, but for larger loads or bulk cleanouts, we may schedule additional trips or send a larger crew.

Still Have Questions?

We’re happy to help!

Contact us here or call/text us directly.
Let’s make your recycling experience fast, free, and hassle-free.

Contact details

Reduce, reuse, recycle

Based in Hamilton, proudly serving Southern Ontario

Areas we serve

Burlington

Oakville

Stoney Creek

Brantford

Mississauga

Ancaster

Caledonia

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