Privacy Policy

Table of contents

Effective Date: 01/01/2024

Scrap Away Metal Recycling (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website https://scrapawaymetal.ca and our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, physical address (for pickup), and any other details you provide when contacting us or scheduling a pickup.
Usage Information: IP address, browser type, operating system, referring URLs, and page interactions (via tools like Google Analytics).
Communications: Emails, contact form submissions, and text messages related to service inquiries or support.

2. How We Use Your Information

We use your information to:

Schedule and provide scrap metal pickup services
Respond to inquiries or customer support requests
Improve our website and customer experience
Send appointment confirmations or service updates
Comply with applicable legal requirements

We do not sell, rent, or trade your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to:

Understand how visitors use the site
Track performance and engagement
Improve design and usability

You may disable cookies through your browser settings, but this may impact website functionality.

4. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

SSL encryption
Secure server infrastructure
Access control and password protection

5. Sharing Your Information

We may share your information only under the following circumstances:

With service providers (e.g., web hosting or analytics) who support our operations and are bound by confidentiality agreements
When required by law or legal process
To protect our rights, users, or others’ safety

6. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal information
Withdraw your consent at any time
File a complaint with a privacy regulator if you believe your rights are being violated

To make a privacy request, please contact us at: chris@scrapawaymetal.ca.

7. External Links

Our website may include links to external websites (e.g., Google Reviews, social media). We are not responsible for the privacy practices of those third-party sites.